Service Excellence Specialist – HNB Bank Job Vacancies 2024
Hatton National Bank PLC Jobs Vacancies
Service Excellence Specialist – HNB Bank Job Vacancies 2024
Hatton National Bank PLC (HNB Bank) Inviting for Service Excellence Specialist Jobs Vacancies Recruitments. Download the Application for Private Bank Job Vacancy in Sri Lanka
- G.C.E O/L and A/L and Partially completed any Professional Qualification or Degree.
- Minimum 5 Years in Contact Centre environment and a Minimum of 2 Years in a supervisor Role.
- Proven experience in complaint management or a similar customer-focused role within a call center environment.
- Familiarity with call center technologies and customer relationship management (CRM) systems.
- Effective communication skills and attention to detail.
- Previous experience in implementing process improvements and driving positive change is a plus.
- Ability to remain calm under pressure and handle challenging customer interactions professionally.
Service Excellence Specialist – HNB Bank Job Vacancies 2024 Details in English
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