Service Excellence Specialist – HNB Bank Job Vacancies 2024

Hatton National Bank PLC Jobs Vacancies

Service Excellence Specialist – HNB Bank Job Vacancies 2024

Hatton National Bank PLC (HNB Bank) Inviting for Service Excellence Specialist Jobs Vacancies Recruitments. Download the Application for Private Bank Job Vacancy in Sri Lanka

  • G.C.E O/L and A/L and Partially completed any Professional Qualification or Degree.
  • Minimum 5 Years in Contact Centre environment and a Minimum of 2 Years in a supervisor Role.
  • Proven experience in complaint management or a similar customer-focused role within a call center environment.
  • Familiarity with call center technologies and customer relationship management (CRM) systems.
  • Effective communication skills and attention to detail.
  • Previous experience in implementing process improvements and driving positive change is a plus.
  • Ability to remain calm under pressure and handle challenging customer interactions professionally.

Service Excellence Specialist – HNB Bank Job Vacancies 2024 Details in English

Service Excellence Specialist - HNB Bank Job Vacancies 2024 Application Form, Details Download

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