Trainee Banking Assistants Jobs Vacancies 2023 in NTB Bank

Nations Trust Bank PLC Jobs Vacancies

Trainee Banking Assistants Jobs Vacancies 2023 in NTB Bank

Key responsibilities & Skills
  • Identify customer issues/concerns and provide necessary solutions
  • Escalation of customer requests in a timely and accurate manner
  • Ensure that a consistently high level of service is provided to all customers reaching the center
  • Ensure that all Internal Business Systems and processes are followed when dealing with clients
  • Identify sales leads and cross-sell other bank products at every opportunity
  • Ensure up-to-date product /process knowledge is acquired and maintained through dedicated self-learning
  • Excellent communication skills – Verbal & Written
  • Excellent knowledge of Telephone Etiquette
  • Analytical and problem-solving skills
  • Ability to work based on a roster
  • Excellent teamwork & interpersonal skills
Experience & qualifications

Customer Care Specialist

  • Minimum of 1-2 years working experience in a contact center, preferably in a Bank / Financial Institution / Service Industry

Trainee Banking Assistants

  • Age 23 years or below
  • Five credit passes in G.C.E. O/L including English & Mathematics
  • Two passes in G.C.E. A/L excluding General English

Please forward your CV to specifying the vacancy which you are applying for in the subject line. Kindly note that only shortlisted candidates will be called for the interview.

Details in English

Trainee Banking Assistants Jobs Vacancies 2023 in NTB Bank Job vacancy 2023

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Closing Date: 2022-12-20
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