UAE Related Call Centre Vacancies in Sri Lanka

UAE Related Call Centre Vacancies in Sri Lanka

Call Centre Operations Manager

Qualifications / Skills / Experience

• Passing G.C.E. O/L & G.C.E. A/L
• Bachelor’s Degree or Equivalent
• Excellent verbal communication skills & Fluent in English (Tamil & Hindi Optional)
• Minimum 2 years’ Call Centre Managerial experience in BPO

Salary — Above LKR 130,000/-

Quality Analyst – Call Centre

Qualifications / Skills / Experience Passing

• G.C.E. O/L & G.C.E. A/L
• Bachelor’s Degree or Equivalent
• Fluent in English (Tamil & Hindi optional)
• Minimum 2 Years’ working experience in a Call Centre as a Quality Controller/ Quality Analyst in BPO

Salary — Above LKR 100,000/-

Human Resources Manager

Qualifications / Skills / Experience

• Passing G.C.E. O/L & G.C.E. A/L
• Bachelor’s Degree in Human Resources Management or related discipline
• Excellent communication skills & Fluent in English (Tamil & Hindi Optional)
• Expertise in HR policies and procedures
• Minimum 2 years’ experience in BPO HR recruitment

Salary — Above LKR 130,000/-

Call Centre Officers

Qualifications / Skills / Experience

• Passing G.C.E. O/L & G.C.E. A/L
• Bachelor’s Degree or Equivalent
• Excellent verbal communication skills & fluent in English (Tamil & Hindi Optional)
• Good knowledge of CRM practices and systems will be an added advantage
• Age should be between 21 — 35 years

Salary — Above LKR 75,000/-

Team Leaders

Qualifications / Skills / Experience

• Passing G.C.E. O/L & G.C.E. A/L
• Bachelor’s Degree or Equivalent
• Fluent in English (Tamil & Hindi optional)
• Certified Call Centre Manager (e.g. CCCM) or equivalent qualification is a plus
• Proficient in software programmes/ call centre equipment
• Experience in basic financial analysis (cost-effectiveness, cost-benefit, etc.)
• Minimum 2 years’ experience as a Call Centre Manager or similar position in BPO

Salary — Above LKR 100,000/-

METHOD OF APPLICATION

Application should be sent to careers@talentfort.lk including Curriculum Vitae, a recent photograph together with scanned copies of birth, educational and other relevant certificates within 10 days of this advert. Applications without supporting documents will not be entertained and applications sent by post will not be accepted. Talentfort (Pvt) Ltd is an equal opportunity employer and any type of canvassing will be a disqualification.

• Both males & females can apply
• Working hours from 10.30 A.M. to 10.30 P.M. (Colombo standard time) with flexible shifting time
• 15 days Training Programme.
• 2 years’ contract period & It can be extended based on your performance

UAE Related Call Centre Vacancies Details in English

UAE Related Call Centre Vacancies Resource Downloads :

Check These Recent Updates :

• Government Job Vacancies
• Private Jobs Vacancies
• Sri Lanka Government Gazette
• Sri Lanka Courses & Degrees